Refunds - Overview

Visit the dedicated pages to learn more on how to operate the refund process on our platform.

Refund Request

Learn how to send a refund request to our system, the two step process will be approved by our admins.

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Process A Refund

Learn how to process a refund on the platform, a refund is based on the server to server integration.

Take me to Process A Refund
Refund Status

Learn how to check the status of your refund requests, once approved by the admin the final status will be updated.

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Refunds FAQ

Learn how to control the UI to present Alternative Payment Methods and what will be the user flow.

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Reconcilliation - Overview

The reconciliation services are built for you to keep track of the statuses of your transactions - from notifications to status check - use the services below to be on track with your processing.

Notifications

Learn about our notification format and how to use them to finalize the statuses on your CRM system.

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Cashier Mode

Learn the extra value of our Cashier Mode and the extra info you can receive from our platform.

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Check Status

Learn how to check the status of a transaction with our platform - the status check will return all transactions connected to an order id.

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Search API

Learn how to pull a transaction report from our API to help you reconcile at the end of the day.

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Payouts - Overview

This section will cover the API provided in order to allow you to request a Payout to a third party using your avaiable balance on the platform - follow the steps in order to create a successful payout request.

Authentication

Learn about the Login API call and how to use it before starting the Payout process.

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Create Beneficiary

Learn about the second step of the Payout flow which requires you to create a beneficiary for the third party you wish to pay to.

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Payout Request

Learn about the Payout request to the beneficiary of your choice - after a successful authentication call continue to transfer the funds to the beneficiary.

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Get Wires

Learn how to check the status of your Payout request by calling our GetWires API call and get the list of payout requests and their status.

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Disputes - Overview

This section covers the API for the card disputes (chargebacks) raised against your transactions. Every dispute carries the card scheme's deadline and a support ticket that is its workspace: read what the case needs, add your evidence, tell us whether to defend or accept, and follow the network's ruling - all from your own systems.

Authentication

Learn about the Login API call and how to use it before calling the dispute services.

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Search Disputes

List the disputes raised against you, soonest deadline first, or only the ones that still need your evidence or recommendation.

Take me to Search Disputes
Upload Evidence

Add the documents that support your case. They land on the dispute's ticket and go to the card scheme with our defense.

Take me to Upload Evidence
Recommendation

Tell us whether to defend or accept. Our disputes team decides and answers on the ticket; follow the case with Dispute Events.

Take me to Recommendation